Returns & Exchanges
At ECO-WORTHY, we are committed to sustainable fashion and want you to love your eco-friendly pieces. If you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original eco-friendly packaging, ensuring all original tags are attached and the garment is in its original condition.
Ship It Back
Download and print your prepaid carbon-neutral shipping label from the portal, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing