Frequently Asked Questions
Everything you need to know about our sustainable fashion and services.
What materials are used in ECO-WORTHY clothing?
We prioritize the planet by using 100% organic cotton, recycled polyester, and ethically sourced Tencel. All our dyes are non-toxic and low-impact to ensure safety for both you and the environment.
How long does shipping take?
Standard shipping typically takes 5-7 business days. We also offer carbon-neutral express shipping options which arrive within 2-3 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To reduce our carbon footprint, we encourage customers to check our size guide carefully before purchasing.
How do I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's website to monitor your delivery progress in real-time.
Do you ship internationally?
Yes, ECO-WORTHY ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as flexible installment options through Klarna and Afterpay.